Expo Day One Sessions: Cheryl London

RN, Director, Clinical Operations, HealthCall LLC

Cheryl London, RN is the Director of Clinical Operations at HealthCall, LLC. With more than 25 years of clinical experience in the fields
of acute care and community health. Through her experiences, Cheryl has gained the needed perspective to engage, assess and provide thoughtful insight to the care of transitional and chronic care patient populations.
Cheryl has honed her ability to research and develop programs that enable healthcare providers to assess and gather imperative data
related to patient adherence and outcomes. Through her education and experiences, Cheryl has trained many interdisciplinary care teams to efficiently and effectively provide patient care in  multiple settings.
Chery has a BSN from Purdue University, an MSN from Indiana University, is a Board Certified Nursing Professional Development Specialist, and is an appointed member of the Purdue University School of Health and Human Sciences.

Session Details: Key Signs & Symptoms to Asses when Managing Heart Failure Patients

Hospitals in the United States are now penalized when Heart Failure (HF) patients readmit to the facility within 30 days of discharge. Gaps in care have been identified for many HF patients who have been newly diagnosed or are not eligible for home care. Community Paramedicine (CP) programs have an opportunity to partner with hospitals and physicians through HF transitional care
programs to provide needed patient follow up. A CP programs success can be measured through positive patient outcomes indicated by the patient’s adherence to medications and physician follow up as well as decreased readmissions and Emergency Department visits. Understanding the assessment criteria and patient education for HF patients is necessary in order to obtain positive outcomes. Learn the signs and symptoms that should be assessed when providing patient follow up and how to effectively educate and reinforce self-management skills to help patients have the highest quality of life. CP programs can measure outcomes based on 30 day readmissions of the HF patients they see. Additional outcomes can be measured by the number of ambulance runs to frequently seen patients with HF.

Session Details:  Key Signs & Symptoms to Assess when Managing COPD Patients

Hospitals in the United States are now penalized when Chronic Obstructive Pulmonary Disease (COPD) patients readmit within 30 days of discharge. Gaps in care have been identified for many COPD patients who have been newly diagnosed or are not eligible for home care. Community Paramedicine (CP) programs have an opportunity to partner with hospitals and physicians through COPD transitional care programs to provide needed patient follow up. A CP program’s success will be measured through positive patient outcomes indicated by the patient’s adherence to medications, appropriate use of oxygen, nebulizers and other oxygen delivery equipment, physician follow up, as well as decreased readmissions and Emergency Department visits. Understanding the assessment criteria and effective patient self-management education for COPD patients is necessary in order to obtain optimal patient outcomes. Learn the signs and symptoms that should be assessed during patient follow up and how to effectively educate patients to achieve the highest quality of life when managing their COPD.

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